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GENERAL The following terms and conditions (henceforth: the Terms and Conditions) are valid between you and “POST ARCHIVE FACTION (PAF)”(henceforth: PAF; may be referred to as “us” and “we”) and apply to all use of and orders placed on PAF website postarchivefaction.com, and orders made by telephone, e-mail or by live chat with PAF’s Customer Service team (henceforth together: the “Website”). PAF reserves the right to revise and update the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes. ACCOUNTS When you place an order on the Website, you can choose to create an account or check out as a guest. If you choose to create an account, we will store the information that you provide to your order such as shipping and billing address as well as email address. ORDERS Please make sure that you have read and understood the Terms and Conditions before you place an order. After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us. PRICES All product’s prices shown on the Website include VAT. The prices and delivery costs shown on the Website may vary from time to time, and delivery cost will be shown on the checkout page. PAYMENT International orders can be purchased via PayPal only. If PayPal disapproved your order during the transaction, your order can be canceled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order. SHIPMENT Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 1~2 business days during weekdays. Please note that delivery times are provided as guidelines only, and commence from the date of dispatch. The delivery times do not take into account possible delays caused by payment authorization and/or stock availability. International orders will be shipped via FedEx or DHL to the shipping address you have indicated. Since PAF does not provide insurance shipping, please contact cs@postarchivefaction.com if customers want to get International Shipment Insurance. If the destination is out of the coverage of the courier, PAF can charge an additional delivery fee to you. The additional charge will be sent via PayPal invoice to you, and it will be shipped after you pay it. EXCHANGES & RETURNS To request the refund or exchange for international order, please use the option on the order status or contact cs@postarchivefaction.com. All requests for the exchange or refund must be made in 7 days from the receiving date via email or on the website. Once customers initiate the exchange or refund, the products in original condition with a tag must be returned to us within 14 days from the receiving date. If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, PAF then has the right to withhold such amount of the refund. To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them, with a tag attached. -The exchange Once customers request the exchange to specific size or different color in available stock, customers will get an email confirmation with a PayPal invoice requesting the purchase round-shipping fee. After customers purchase the round-shipping fee, PAF will send the return label via FedEx and invoice to customers via email, then customers must return the product with those documents. Customers can contact FedEx in their area so that customers adjust which date or time the courier picks it up. After we receive the product and confirm that the product is in original condition as we ship it, the exchanged order will be shipped. -The return & refund After customers request the return, PAF will send the return label via FedEx and invoice to customers via email, then customers must return the product with those documents. Customers can contact FedEx in their area so that customers adjust which date or time the courier picks it up. After PAF receives the product and confirms that it is in original condition, PAF will refund it within 3 business days from the receiving date. The refund proceeds via PayPal as customers purchased, and additional fee including PayPal international transaction fee(4.4% of total payment+0.30USD) and round-shipping fee(60USD) will be subtracted from the total amount of refund. PRE-ORDER POLICY Pre-order can be canceled only before the production initiates. (4.0 Pre-order production is going to proceed on October 26, 2020.) All pre-ordered products cannot be refunded since it is made to order with discount, however customers can get paid exchange for size once per order. GUARANTEE The guarantee lasts a year from the receiving date. Once the defect is claimed and considered as a defect caused during production in guarantee period, customers will get free repair or full refund including transaction fee and shipping fee. PAF is not responsible for any damages caused by personal carelessness.   COPYRIGHTS Copyrights in the documents provided in the website (including, without limitation the trademarks of PAF, graphics, text, photos, designs, images, data) are owned by or licensed to PAF and its affiliates. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from PAF. COOKIES Cookies are used in the website to improve customers' browsing experience. In addition to use for statistical purposes, cookies identify your devices and allow the website to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of cookies or to delete the cookie at the end of your visit. The website may not be accessed if cookies are disabled. By browsing the website, you consent to the use of cookies. INFORMATION ON THE WEBSITE PAF may amend the content of the website at any time. PAF cannot be held responsible for any damages caused from using the website or, for that matter, not being able to use the website. PAF cannot guarantee issue-free, uninterrupted, and secure access to the website. PAF RESPONSIBILITY PAF liabilities to you are limited in each separate case to these T&C unless it is stipulated by law. PAF must assume any liability for indirect damages such as loss of profit or in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, internet service, natural disasters or similar cases. PAF’s liabilities to you will never exceed your total purchase amount of each order. In case of force majeure, PAF’s obligations will be suspended. The contract between you can PAF can, in such cases, be partially or fully terminated by yourself or PAF. Terms & conditions 1.0 updated 10/11/2020